How To Fix Crunchyroll Slow Loading & Buffering Problem

June 12, 2023 0 By tech

Hello there, anime fans! If you’re having trouble with your Crunchyroll app not loading, don’t worry. This guide will walk you through some simple steps to get your app back up and running. These steps are easy to follow and should be understandable even for a 6th grader. So, let’s dive in!

Turn Off Subtitles (If Possible)

Subtitles can sometimes cause videos to load slower. If you don’t need them, try turning them off to see if it makes a difference.

Check Your Internet Connection

The first thing you need to do is to make sure that you have a strong internet connection. This is important because Crunchyroll needs a good internet connection to stream anime. Here’s how you can do it:

  1. Turn on your Wi-Fi or cellular data.
  2. Open a web browser and try to load a webpage to see if your internet is working.

Note: If the webpage loads without any problems, your internet connection is fine. If not, you might need to move to a location with better signal or contact your internet service provider for help.

Update Your Crunchyroll App

The next step is to make sure that your Crunchyroll app is up-to-date. An outdated app can cause loading problems. Here’s how you can update your app:

  1. Open your device’s app store (Google Play Store for Android, App Store for iOS).
  2. Search for “Crunchyroll” in the search box.
  3. If you see an “Update” button next to the app, tap on it to update the app.

Note: If you see an “Open” button instead of an “Update” button, it means your app is already up-to-date.

Lower The Video Quality

If your internet speed is slow, lowering the video quality can help reduce buffering. To do this, click on the gear icon on the video player, then select a lower-quality setting.

Clear Cache and Data

If updating the app doesn’t solve the problem, you might need to clear the app’s cache and data. This can help fix any issues that might be causing the app to not load properly. Here’s how you can do it on an Android device:

  1. Go to your device’s settings.
  2. Search for “Apps” and tap on it.
  3. Find “Crunchyroll” in the list of apps and tap on it.
  4. Tap on “Storage”.
  5. Tap on “Clear Cache” and “Clear Data”.

Note: Clearing the app’s data will log you out of your account. You will need to log back in after clearing the data.

After clearing the app’s data, you will need to log back into your account. Here’s how you can do it:

  1. Open the Crunchyroll app.
  2. Enter your email address and password.
  3. Tap on “Log In”.

Note: Make sure to enter your email and password correctly. If you forgot your password, you can reset it by tapping on “Forgot Password?”.

What to Do If Nothing Works?

If you’ve tried all these steps and nothing works, the problem might be on Crunchyroll’s end. In that case, you can:

  • Report the issue to Crunchyroll: They have a customer service team that can help you with technical problems.
  • Wait it out: Sometimes, issues are temporary and resolved on their own after a while.
  • Find Alternative: There are many other anime streaming sites, here is the complete list of Crunchyroll alternatives.

Server Issues at Crunchyroll

Sometimes the problem isn’t with your internet connection or device but with Crunchyroll’s servers. This can happen when the server is overloaded with too many users, down due to technical problems, or unreachable because of a network problem or outage. Additionally, if the website is undergoing maintenance, this can also result in slow loading and buffering


And there you have it! By following these steps, you should be able to fix the Crunchyroll app loading problem. Remember, if you’re still having trouble, you might need to contact Crunchyroll’s customer support for further assistance. Happy anime-watching!

Check Your Internet ConnectionMake sure you have a strong internet connection.
Update Your Crunchyroll AppUpdate your app through your device’s app store.
Clear Cache and DataClear the app’s cache and data in your device’s settings.
Log Back Into Your AccountLog back into your Crunchyroll account.

Important: Always make sure your device’s software is up-to-date. This can help prevent many app-related issues.

If you’re facing a black screen issue on the Crunchyroll Chrome app, you might find this guide on how to fix the Crunchyroll black screen on Chrome app helpful. This guide provides additional troubleshooting steps specifically for the Chrome app, which might be just what you need to get back to your anime binge-watching!