How to Fix Crunchyroll There Was A Problem With Your Card

July 6, 2023 0 By tech

To fix Crunchyroll there was a problem with your card, you can use PayPal instead of a card, Verify your card information, Delete and re-enter card information, Use a different payment method such as a gift card, iTunes, Google Play, Paypal, or a different credit card, Try a Different Browser or Device, Clear Your Browser Cache.

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The Frustration of Unaccepted Payments

Picture this: you’ve finished your free trial on Crunchyroll, and you’re ready to become a paying member. You eagerly enter your card details, only to receive an error message saying, “There was a problem with your card.” Frustrating, isn’t it? But worry not, we’re here to help you resolve this issue.

Understanding the Card Rejection Issue

The first step in fixing this problem is understanding why your card is being rejected. In most cases, this issue arises when you have used a free trial with a particular card number and then canceled the membership associated with it. When you try to use the same card on a new account or email address, Crunchyroll’s system recognizes the card number and assumes you’ve already used a free trial. As a result, it blocks your payment attempt.

Payment Methods That Crunchyroll Accepts

Crunchyroll accepts several payment methods for its premium membership. Here are the payment methods that Crunchyroll accepts:

Credit Card: Crunchyroll accepts major credit cards such as Visa, Mastercard, American Express, and Discover.
PayPal: You can also pay for your Crunchyroll subscription using PayPal.
iTunes and Google Play: Crunchyroll accepts payments through iTunes and Google Play.
Gift Cards: Prepaid cards cannot be used for your subscription, but can be used to purchase redeemable gift cards from the store

Fix Crunchyroll There Was A Problem With Your Card

If you are having a problem with your card on Crunchyroll, there are several things you can do to fix it. Here are some possible solutions:

Use PayPal instead of a card: If your card is not working on Crunchyroll, you can try using PayPal as a payment option instead.
Verify your card information: Make sure that the credit card information you entered is correct and up-to-date. Also, check if you are using a prepaid card, as it is not an accepted payment method on Crunchyroll.
Delete and re-enter card information: Some users reported that deleting the card information and re-entering it after a while can solve the problem.
Use a different payment method: If none of the above solutions work, you can try using a different payment method such as a gift card, iTunes, Google Play, Paypal, or a different credit card.
Try a Different Browser or Device: If clearing the cache doesn’t work, try accessing Crunchyroll on a different browser or device. Sometimes, the issue may be specific to the browser or device you’re using.
Clear Your Browser Cache: Sometimes, the issue might be related to your browser cache. Clearing it can help resolve any temporary glitches. If you’re unsure how to do this, refer to this guide on fixing Crunchyroll’s black screen issue on Chrome, which includes steps on clearing cache and cookies.
Contact Crunchyroll Support: Start by reaching out to Crunchyroll’s customer support team. They are equipped to handle payment-related issues and can provide specific guidance based on your situation.
Wait and try again: If the Crunchyroll servers are down or experiencing issues, you might encounter payment problems. In this case, the best option is to wait for an hour or two and then try again.

Debits Cards cannot be used to pay for your subscription, but you can use them to buy gift cards from the store that can be redeemed later. You can find the gift cards on this website.

If Nothing Works, What Next?

If none of the solutions above work for you, don’t fret! There are several alternatives to Crunchyroll you can consider for your anime and manga needs. Check out this list of free and paid alternatives for Crunchyroll to explore other possibilities.

Additionally, if you’re facing problems with Crunchyroll’s loading or buffering speed, there are solutions available. Refer to this guide on how to fix the Crunchyroll slow loading/buffering problem for some useful tips.

Lastly, for those of you who want to watch Crunchyroll on your TV, there’s a guide on how to get Crunchyroll on Samsung & LG smart TVs.

FAQ

Does Crunchyroll accept debit cards?

No. Debits Cards cannot be used to pay for your subscription, but you can use them to buy gift cards from the store that can be redeemed later.

Does Crunchyroll not accept visas?

No. Crunchyroll does accept Visa as a form of payment for their streaming services.

Can you use Crunchyroll without paying?

Yes, you can use Crunchyroll without paying, but with some limitations. Free Trial: Crunchyroll offers a 14-day free trial of its premium membership. Free Accounts: You can get free Crunchyroll accounts from websites that offer them. However, these accounts may have limitations, such as ads, lower video quality, and limited access to content.

Why can’t I go premium on Crunchyroll?