JLab Earbuds Not Charging

March 4, 2024 0 By tech

If you’re struggling with JLab Earbuds that won’t charge, you’re not alone. Many users face this frustrating issue due to simple reasons like dirty charging contacts or faulty cables.

This article will guide you through practical steps to troubleshoot and solve charging problems with your JLab earbuds. Stay tuned for easy fixes and tips.

Key Takeaways

  • Clean the charging pins and earbuds regularly to prevent dirt from blocking the connection.
  • Check if there’s a damaged cable or try using another power source to see if it fixes the charging issue.
  • Update your JLab earbuds’ firmware for better performance and fewer glitches.
  • Make sure earbuds are placed correctly in their case for proper charging.
  • Contact JLab support for help if troubleshooting steps do not solve the problem.

Reasons Why JLab Earbuds May Not Be Charging

JLab earbuds may not charge due to a loose connection or a faulty charging cable. Over-discharged batteries and outdated firmware can also lead to charging issues.

Loose connection

A loose connection can stop your JLab earbuds from charging. Make sure the charging pins in the case touch the earbuds properly. Sometimes, dirt or wax blocks this contact. Clean them gently to ensure a good connection.

The plastic film over new earbuds’ charging pins must be removed before use. If not taken off, it prevents your earbuds from charging correctly. Always check for this film if you’re facing charging issues right after purchase.

Faulty charging cable

The JLab earbuds may not charge if the cable is faulty. It’s important to inspect the charging cable for any visible signs of damage like fraying or exposed wires. If there are any issues with the cable, it could lead to inconsistent or failed charging.

Using a different charging cable can help determine whether the problem lies with the original cable or elsewhere.

If you notice any physical damage on the charging cable, replace it immediately. A damaged cable can hinder proper charging and cause connectivity problems. To ensure consistent and effective charging, always use a well-functioning and undamaged charging cable compatible with your JLab earbuds.

Over-discharged batteries

Over-discharged batteries may cause JLab earbuds to stop charging. It is important to ensure that the earbuds are not left uncharged for extended periods as this can lead to over-discharge, affecting their ability to charge properly.

Keeping track of the charging time and preventing the batteries from completely draining can help avoid this issue. Regularly placing the earbuds in the charging case when not in use can also prevent over-discharging, ensuring they are ready for use when needed.

Regularly monitoring and maintaining the battery levels can prevent over-discharging issues with JLab earbuds. Ensuring a consistent charging routine and avoiding leaving the earbuds uncharged for prolonged periods will help maintain their battery health and overall performance.

Outdated firmware

If JLab earbuds are not charging, it could be due to outdated firmware. Updating the firmware can resolve this issue and improve the overall performance of the earbuds. Ensure that you follow the manufacturer’s instructions on how to update the firmware for your specific model of JLab earbuds.

It is essential to stay updated with firmware releases as they often include bug fixes and improvements that can address charging and connectivity issues. By keeping your JLab earbud’s firmware up-to-date, you can ensure optimal functionality and potentially resolve any charging-related problems.

Dirty charging case or earbuds

Dirt, gunk, or wax buildup in the charging case or on the earbuds can hinder proper charging. It is crucial to clean the charging pins and ensure that there is no plastic film covering them.

Buildup of debris can disrupt the connection between the earbuds and their charging points, leading to inadequate or failed charging. Regular maintenance and cleaning of both the earbuds and their case are essential to prevent these issues.

To tackle this problem, gently clean the charging pins with a dry cloth or cotton swab. Avoid using liquids that could damage the delicate electronic components. Additionally, examine for any visible dirt inside the case and on the earbuds themselves; thorough cleaning might resolve some JLab earbud charging issues related to dirt accumulation.

Damaged charging case

If your JLab earbuds are not charging, a damaged charging case could be the culprit. Make sure to inspect the charging case for any visible signs of damage such as cracks or broken components.

If you find physical damage, it may be necessary to replace the charging case with a new one to resolve the charging issue effectively.

When experiencing problems with JLab earbuds not charging, it is important to address any issues with the charging case promptly. Inspecting for physical damage and ensuring that all components are in good condition can significantly contribute to resolving the problem.

Bugs and glitches

Bugs and glitches may cause JLab earbuds to stop charging. These issues can be fixed by cleaning the charging pins, updating the firmware, and ensuring proper connectivity between the earbuds and the charging case.

If your JLab earbuds are experiencing bugs and glitches, try resetting them or using a different charging source. Additionally, checking for any visible damage on the earbuds or their case is crucial in addressing these issues.

Damaged earbuds

Damaged earbuds can lead to charging issues with JLab earbuds due to physical harm or internal damage. It’s essential to inspect the earbuds for any visible signs of wear and tear, including broken casing, frayed wires, or damaged components inside.

If there are any visible damages, it may be necessary to consider replacing the damaged earbuds to restore proper charging functionality and overall performance. Regularly checking for potential damage is crucial in maintaining the effectiveness of the earbuds and ensuring uninterrupted charging capabilities.

Inspecting the outside and inside of the earbuds regularly will help in identifying any potential areas that need attention due to damage. This proactive approach can prevent further issues related to charging problems and maintain the longevity of the JLab earbuds.

Troubleshooting Steps to Fix JLab Earbuds Not Charging

Clean the charging pins and ensure they are free from dirt or debris. Check the charging cable and try using a different charging source if necessary.

Cleaning charging pins

To clean the charging pins on your JLab earbuds, start by disconnecting them from the charging case. Then, use a dry cotton swab to gently remove any dirt or debris from both the earbud and the corresponding pins inside the charging case.

Ensure that there is no gunk or residue buildup on either surface. Be thorough in cleaning to maintain optimal contact for efficient charging.

Remember to be gentle and avoid using liquids as it may damage the electronic components of your earbuds and charger. This simple maintenance step can often resolve common charging issues and ensure a secure connection between the earbuds and their charger, keeping them functioning at their best.

Checking charging cable

Inspect the charging cable for any visible signs of damage, such as fraying or exposed wires. Ensure that the connections are secure and free from debris or blockages. Use a different charging cable to determine if the issue is specific to the current one provided.

Replace the charging cable if there are signs of wear and tear, as damaged cables can impede proper charging. It’s important to use a high-quality replacement cable compatible with JLab earbuds to ensure optimal functionality.

Keep track of how the earbuds respond to the new cable to identify any improvements in their charging behavior.

Changing charging source

Try a different power source for charging, such as a computer USB port or a wall adapter. Make sure the new source is functioning well to rule out any issues with the original power supply.

A change in charging source can sometimes resolve problems related to faulty outlets or adapters. This step can help pinpoint whether the problem lies with the earbuds or the initial charging method.

Resetting earbuds

To reset JLab earbuds, locate the charging case and open it. Next, remove the earbuds from the case and hold down the touch-sensitive area on both earbuds for about 20 seconds until you see a solid red light indicating that they have been reset.

This can help resolve issues related to connectivity, charging, or software glitches.

Be sure to refer to your specific JLab model’s manual for detailed instructions on how to reset your specific earbuds. Additionally, contacting JLab support for further guidance on resetting your earbuds might be helpful if you encounter any difficulties during the process.

Updating firmware

To update the firmware, visit JLab’s official website and download the latest firmware version for your specific earbud model. Follow the step-by-step instructions provided by JLab to complete the firmware update process.

Ensure that your earbuds are fully charged before initiating the firmware update to prevent any interruptions during the process. Keep in mind that updating the firmware can potentially resolve connectivity and charging issues with your JLab earbuds, contributing to improved performance and functionality.

By regularly checking for firmware updates and keeping your earbuds up-to-date, you can address potential software-related issues and enhance the overall user experience with your JLab earbuds.

Ensuring proper charge time

To ensure proper charge time for JLab earbuds, it’s important to leave them charging for at least 2 hours. This allows the earbuds to fully recharge and ensures they have enough power for regular use.

It is also recommended not to overcharge the earbuds as this can affect their battery life in the long run.

Make sure that you avoid leaving the earbuds connected to a power source for an extended period after they have finished charging – this can negatively impact their overall battery capacity.

Inspecting for physical damage

Check the charging case and earbuds for any visible signs of damage, such as cracks, dents, or broken components. Ensure that the charging pins are not bent, corroded, or obstructed by any foreign objects.

If there is a noticeable issue with the physical integrity of the case or earbuds, consider replacing them to restore proper charging functionality. Look out for any frayed or damaged cables connected to the charging case as well.

Inspecting for physical damage is crucial in identifying potential issues that could be hindering the charging process. Any visible damage should be addressed promptly to prevent further complications and ensure optimal performance of your JLab earbuds.

Replacing charging case or earbuds

If troubleshooting steps do not resolve the issue, consider replacing the charging case or earbuds. Ensure that replacements are compatible with your specific JLab model for optimal functioning.

Contact JLab support for guidance on obtaining and installing replacement parts if necessary. Regularly check for updates from JLab to stay informed about any new developments or solutions related to potential charging issues.

Tips to Prevent Charging Issues with JLab Earbuds

Position earbuds correctly in the charging case. Use different charging sources periodically.

Properly positioning earbuds in charging case

To ensure proper charging, position the earbuds securely in their designated slots within the charging case. This helps to maintain a stable connection between the charging pins on the earbuds and the contacts in the case, enabling efficient power transfer.

Utilizing this method also prevents accidental dislodging of the earbuds during charging and helps maintain a consistent electrical connection for effective battery replenishment.

Ensure that each earbud is correctly aligned with its respective slot in the case to facilitate an optimal charge. Misalignment may lead to inconsistent or inadequate contact between the charging pins and contacts, resulting in incomplete or erratic charging.

Using a different charging source

Try a different charging cable and power adapter to see if the issue is with the current setup, which could help identify if the problem lies within these components. If available, using a USB port on a computer or a different USB wall charger can also be tested as an alternative source of power for charging your JLab earbuds.

This step can help rule out specific issues related to the original charging source and determine if there are compatibility problems between the earbuds and certain chargers.

Regular maintenance and cleaning

Regularly clean the charging case and earbuds to prevent charging issues caused by dirt, wax, or gunk buildup. Properly positioning the earbuds in the case and ensuring that the plastic film over the charging pins has been removed will also help maintain proper functionality.

Keeping track of charge time and trying different cleaning methods can aid in preventing JLab earbuds from not holding charge due to debris.

To avoid one side not charging or wireless earbuds not turning on, it is essential to inspect for physical damage or visible issues with the components of the charging case. Ensuring a clean and well-maintained environment for your JLab earbuds is crucial for seamless performance and preventing technical difficulties related to power problems or device not charging situations.

Keeping track of charge time

It is vital to monitor the charging time for JLab earbuds regularly. Note that overcharging can lead to battery damage, affecting the long-term performance of the earbuds. Ensure you follow the manufacturer’s recommended charge times and avoid leaving them plugged in unnecessarily.

Keeping track of charge time also helps in identifying any irregular patterns in charging behavior that might indicate an underlying issue with the earbuds or their components. Furthermore, being mindful of charge times assists in maintaining optimal battery health and overall performance.

By being attentive to charge times, users can prevent potential issues like over-discharging or overheating which could affect the functionality of JLab earbuds. Understanding and adhering to appropriate charging durations play a crucial role in preserving battery life and ensuring consistent performance from your wireless earbuds.


Keep JLab earbuds clean and free from gunk to avoid charging issues.

Inspect cables for damage and try different charging sources if your earbuds aren’t charging.

Follow troubleshooting steps and update firmware as needed to fix any problems.


1. Why won’t my JLab earbuds charge?

Your JLab earbuds might not be charging due to battery problems, issues with the charging cable, or the charging port malfunctioning. It’s also possible that the charging case is not working correctly.

2. What should I do if one of my JLab earbuds is not charging?

If one of your earbuds, either the left or right, is not charging, try resetting your earbuds for charging. Check if there’s an issue with the connection in the charging case as well.

3. How can I fix wireless JLab Earbuds that are not holding a charge?

Firstly, ensure your earbud’s red light issue isn’t indicating a deeper problem. You may need to troubleshoot Bluetooth connections or check for any technical issues causing them to drain quickly.

4. Can I fix my JLab Earbud’scharging cable on my own?

Before attempting to fix your earbuds’charging cable yourself, inspect it closely for visible damage. If damaged severely, it might be safer and more effective to replace it with a new one.

5. What are some troubleshooting steps for when both wireless JLab Earbuds aren’tcharging in their case?

Start by cleaning the charging contacts on both your wireless earbuds and inside their case since dirt can prevent proper connection.Try using another power source or cable; if these steps don’twork,you may consider professional help.